Terms & Conditions

Last updated: December 6, 2025

These Terms & Conditions (“Terms”) govern your use of the website, digital products, and services provided by
AutoKnowledge Institute, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our
website, purchasing or accessing our digital products, or interacting with our content, you agree to be bound by
these Terms. If you do not agree, please do not use our website or services.

1. Educational Purpose Only

AutoKnowledge Institute, LLC provides educational information related to vehicles, basic maintenance, safety
planning, emergency preparedness, and related topics. All content, including videos, checklists, digital guides,
and courses, is for informational and educational purposes only.

We do not operate as a repair shop, dealership, roadside assistance service, or licensed professional mechanic
facility. Our content is not a substitute for inspection, diagnosis, or repair by a qualified automotive
professional.

2. Eligibility

By using our website or purchasing our products, you represent and warrant that you are at least 18 years of age
or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.

3. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our content or website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the website, servers, or networks.
• Interfere with or disrupt the operation or security of the website.
• Copy, reproduce, distribute, or publicly display our content except as expressly permitted.
• Use our content to provide competing services or to represent yourself as affiliated with our company.

4. Digital Products, Courses, and Access

Our offerings may include digital downloads, checklists, online courses, recorded trainings, memberships, and
other educational materials.

• Access to digital products is typically granted for personal, non-transferable use.
• You may not share login credentials, download links, or access information with others.
• We reserve the right to modify, update, or discontinue any product, program, or feature at any time.

5. Payments and Refunds

Prices for our products and services are listed in U.S. dollars unless otherwise stated. We may update pricing at
any time. Payments are processed through third-party payment processors, and you agree to provide accurate and
complete billing information.

Our refund policy, if offered, will be described at the point of purchase or in the product description. By
completing a purchase, you agree to the specific refund or “all sales final” terms provided for that offer. Where
no refund terms are stated, all sales are considered final to the fullest extent permitted by law.

6. No Mechanical Advice or Professional Relationship

Information provided by AutoKnowledge Institute, LLC is general in nature and may not apply to every vehicle,
condition, or situation. We do not inspect your vehicle and we do not have a mechanic–customer relationship with
you.

You are solely responsible for deciding whether to follow any suggestion, perform any procedure, or attempt any
maintenance task. Always use appropriate tools, safety measures, and protective equipment, and consult a licensed
professional mechanic when in doubt.

7. User Accounts

If you create an account to access courses or membership content, you are responsible for maintaining the
confidentiality of your login credentials and for all activity that occurs under your account. You agree to
notify us promptly of any unauthorized use of your account.

8. Intellectual Property

All content on our website and in our digital products—including text, graphics, logos, videos, audio, images,
icons, and downloads—is owned by or licensed to AutoKnowledge Institute, LLC and is protected by intellectual
property laws.

You may not:

• Copy, reproduce, or distribute our content for commercial purposes.
• Sell, resell, or exploit any portion of our content or access without our prior written permission.
• Remove any copyright, trademark, or proprietary notices from our materials.

9. Third-Party Links and Resources

Our website may reference or link to third-party websites, tools, products, or services (including affiliates).
These references are provided for convenience only. We do not control, endorse, or assume responsibility for the
content, policies, or practices of any third-party sites or services.

10. Disclaimers

General Disclaimer. Our website and all content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied
warranties of merchantability, fitness for a particular purpose, and non-infringement.

Vehicle and Safety Disclaimer. Working on or around vehicles involves inherent risk, including risk of personal injury, property damage, or death. By using our content, you acknowledge and accept these risks.

• We do not warrant that any procedure or suggestion is appropriate for your specific vehicle or situation.
• We do not guarantee any specific outcome, savings, or repair success.
• You are responsible for ensuring that any work on a vehicle is performed safely and in accordance with manufacturer guidelines and local laws.

11. Limitation of Liability

To the fullest extent permitted by law, AutoKnowledge Institute, LLC, its owners, members, officers, employees,
contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special,
exemplary, or punitive damages arising out of or in connection with your use of our website, content, or
products—even if we have been advised of the possibility of such damages.

In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum
extent permitted by law, and in no event shall our total liability to you exceed the amount you paid to us, if
any, for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless AutoKnowledge Institute, LLC and its owners, members, officers,
employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses,
including reasonable attorneys’ fees, arising out of or in any way connected with:

• Your use of our website, content, or products.
• Your violation of these Terms.
• Your violation of any rights of another person or entity.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States,
without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of our website or services shall be brought
exclusively in the state or federal courts located in Washington State, and you consent to the personal
jurisdiction of those courts.

14. Changes to These Terms

We may update or modify these Terms from time to time. When we do, we will update the “Last updated” date at the
top of this page. Your continued use of our website or services after any changes constitutes your acceptance of
the revised Terms.

15. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you
have violated these Terms or engaged in conduct that may harm our company, other users, or third parties.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

AutoKnowledge Institute, LLC
Email: info@autoknowledgeinstitute.com
Mailing Address: 371 NE Gilman Blvd, Suite 160, Issaquah, WA 98027, United States
Phone: 888-613-6256

These Terms & Conditions are provided as a general informational template and do not constitute legal advice.
You may wish to consult a qualified attorney to review and customize these Terms for your specific business and
jurisdiction.